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If you have an urgent but non life-threatening medical need, make sure you use NHS 111 first rather than going straight to A&E.
If you do need urgent care, then NHS 111 can now book you in to be seen quickly and safely in A&E. NHS 111 is also able to direct patients to or book an appointment at Urgent Treatment Centres, GP surgeries, pharmacies, emergency dental services and walk-in clinics. Contacting NHS 111 first will also help the NHS to keep you safe by maintaining social distancing and ensure that you receive the right care in the right place, in a more timely and safe way.
However, you should still dial 999 if you have a life-threatening illness or injury.
Just think 111 first. When you think you need A&E, contact NHS 111 by phone or online.
Local NHS services available to those who are injured or feeling unwell
Self Care
Stock your medicine cabinet as many minor issues such as coughs, colds, grazes and sore throats are treatable at home.
Pharmacy
Pharmacies offer medical advice and medicines for minor illnesses like coughs,
colds, rashes, tummy trouble and aches and pains.
Visiting a GP
Within normal surgery hours, contact a GP with health concerns. GP's provide examinations, advice, prescriptions, vaccinations and referrals.
NHS 111
Call 111 or visit 111.nhs.uk when you cannot wait to see your doctor. NHS 111 is a fast and easy way to get help urgently 24 hours a day, 365 days a year.
Visit A&E
A&E departments in hospitals are open for life threatening emergencies and accidents 24 hours a day, 365 days a year.
Call 999
Call 999 in a medical emergency. This is when someone is seriously ill or injured and their life is at risk, for example if you suspect someone is having a heart attack or a stroke.